For a business that provides product or services, the customer experience serves as the new competitive battlefield. If you’re offering food, it’s not just the recipe that you have to think about, there’s the interior, presentation, service, and so much more. You may be offering the best steak in town, ...
Tag: customer experience
November 22, 2017Francis Simisim
The future of marketing is to be able to create a 1 on 1 experience with their customer relationships, allowing customers to feel like a VIP. The way that is done today is to collect customer information thru various data sources, like membership cards and other technologies. WiFi is now ...
July 12, 2017Francis Simisim