“First impression lasts,” they say, but for business owners, each one counts. No other person can better tell about your restaurant except your own customers – that’s how important customer feedbacks are.
Getting feedback isn’t always a happy story so you should be willing enough to accept them, whether positive or negative. It will give you a clearer view of your business, and help you assess what you need to.
There are various ways to ask your customer’s feedback. The more channels you can give them, the better. Always offer them the convenience to answer. In this way, you can assure that they have willing participation, and more credible answers. You wouldn’t like them to give you unreliable answers just because they’re in a hurry or are forced to do so.